Post by account_disabled on Jan 22, 2024 4:52:06 GMT
Large retailers value every minute of the sales department and do everything to ensure that customers are as satisfied as possible. And the integration of virtual PBX and CRM often helps them with this. In this case , we will talk about how it is used by one of the most famous online stores in Azerbaijan - Maxi.az. And how our partner, the AniArt company, implemented and configured such a combination . Reading time 13 minutes About the project and work on it How connecting Ringostat solved the main pain of the project Integration of Ringostat telephony and CRM How calls are processed and the work of operators is monitored Summary: what Maxi.
Az received Fax Lists due to Ringostat and its integration with CRM: About the project and work on it Client website: maxi.az Field of activity: online store Region: Azerbaijan The future national-scale project was created in 2016 on the basis of the Integral Plus chain of stores. Over time, it became clear that it was necessary to change the strategy and create an omnichannel project - and that’s how Maxi.az appeared. And already in 2018, the portal was recognized as the best online store in Azerbaijan and received the NETTY award. According to Similar Web, the site is among the top 5 online retailers in the country according to various indicators. And this year Maxi.
Az is again claiming the title of best online store, preparing to take part in the competition after updating the site. The retailer started out mainly with selling electronics, but now there are more than 11,000 products from a variety of categories on the site: phones, tablets and gadgets; TVs, audio equipment, musical equipment and instruments; Appliances; goods for entertainment and recreation; clothing, shoes and accessories; products for beauty and health and much more. telephony Ringostat for Maxi.az, online store Buyers have the opportunity to make online payments with all taxit cards that are available in the country - that is, credit cards with connected credit lines.
Az received Fax Lists due to Ringostat and its integration with CRM: About the project and work on it Client website: maxi.az Field of activity: online store Region: Azerbaijan The future national-scale project was created in 2016 on the basis of the Integral Plus chain of stores. Over time, it became clear that it was necessary to change the strategy and create an omnichannel project - and that’s how Maxi.az appeared. And already in 2018, the portal was recognized as the best online store in Azerbaijan and received the NETTY award. According to Similar Web, the site is among the top 5 online retailers in the country according to various indicators. And this year Maxi.
Az is again claiming the title of best online store, preparing to take part in the competition after updating the site. The retailer started out mainly with selling electronics, but now there are more than 11,000 products from a variety of categories on the site: phones, tablets and gadgets; TVs, audio equipment, musical equipment and instruments; Appliances; goods for entertainment and recreation; clothing, shoes and accessories; products for beauty and health and much more. telephony Ringostat for Maxi.az, online store Buyers have the opportunity to make online payments with all taxit cards that are available in the country - that is, credit cards with connected credit lines.